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  Worst stay in a hotel ever ! Found a fly and hair in the bath when we had checked in, we decided to ignore it as it was a minor... read more issue. The second night stay we had left a Mcdonalds bag beside the bed to find in the morning that a mouse had chewed through the bag and left shreds of paper on the floor (pictures attached). When we told reception they said they would send somebody from maintenance up to check the room for us, after 15 minutes he had not arrived so I rang reception for the second time to ask why nobody had came yet. After a further 10 minutes he finally arrived, and spent no more than 3 minutes in the room briefly ‘searching’ for a hole in the kickboard’s around the room before saying he needed to speak to another member of staff and leaving. 10 minutes later we got a phone call to say when we leave our rooms they would search further for holes in the walls, mouse droppings etc and that they would spray the room with poison, then telling us not to come back for a couple of hours as it may leave a bad smell. When we came back to the hotel 4/5 hours later to get changed we were surprised to find that the SAME mcdonald’s bag had not been disposed off by staff and had a FRESH hole... Worst stay in a hotel ever ! Found a fly and hair in the bath when we had checked in, we decided to ignore it as it was a minor issue. The second night stay we had left a Mcdonalds bag beside the bed to find in the morning that a mouse had chewed through the bag and left shreds of paper on the floor (pictures attached). When we told reception they said they would send somebody from maintenance up to check the room for us, after 15 minutes he had not arrived so I rang reception for the second time to ask why nobody had came yet. After a further 10 minutes he finally arrived, and spent no more than 3 minutes in the room briefly ‘searching’ for a hole in the kickboard’s around the room before saying he needed to speak to another member of staff and leaving. 10 minutes later we got a phone call to say when we leave our rooms they would search further for holes in the walls, mouse droppings etc and that they would spray the room with poison, then telling us not to come back for a couple of hours as it may leave a bad smell.
When we came back to the hotel 4/5 hours later to get changed we were surprised to find that the SAME mcdonald’s bag had not been disposed off by staff and had a FRESH hole bit into it by the mouse!! (photos attached). As well as the bin not being emptied after 2 ‘services’ to the room. When I went down to the receptionist to show them the pictures in person they questioned me asking if it was the same hole as before then when I insisted that it wasn’t and compared the two pictures, they said as the hotel was fully booked that we couldn’t change rooms and that if it bothered us that much then we should stay somewhere else. As we only had one night left and it was after 6pm ( so we had dinner and drinks reservations) and it would cost us more money than we could afford to spend booking a new hotel at such last minute, we decided to put up with it for one more night. I couldn’t recommend not staying in this hotel more, the attitude of the staff not seeming to care about their hotel having a rodent infestation and the poor quality of housekeeping’s job of keeping the rooms clean would put anyone off. More

  We stayed for 2 nights upon arrival in Sabah and 1 night at the end of our tour. Friendly and helpful staff. Rooms clean and comfy. Breakfast ok - egg... read more station is outside. Restaurant is rather on the small side for the size of the hotel and gets very busy - especially earlier on in the morning. We ate in the restaurant one evening and I have to say the food was very good and tasty which was a real pleasant surprise, so don’t dismiss the idea of eating there. It’s far more superior to the breakfast offered. Location good (although the first night we were there, there was some sort of festival going on which started at 5am and our room overlooked the park. It was so loud - nothing the hotel can do about it but after a hideously long flight it was rather a rude awakening!)

  The place is not to bad just a bit small and some corner is dirty, the service is
available, the place is very expensive for such small room, toilet,... read more and mostly is very laud you can hear everything around you, out side and in side... didn't sleep so well...

  so as matured seniors still very active, we stayed at the Dreamtel Hotel ,Kensington , the location fantastic right near and I mean right near Earls Court rail station and... read more many shops around and Restaurants great location.
Remember when booking find a deal then ring the Hotel as you may get even a better rate.
The rooms are small , most are in this area ,we asked to be moved to their deluxe room which is still small but you can move around and suit cases fit better in the room as the first room was very small that was called a double ,really get a bigger room ,the hotel isn’t expensive for this time of year August .
We had Breakfast which comes with the cost and is good can’t complain.
The rooms very clean , it is a old hotel and a bit more maintenance could be done but we where very comfortable , air con in rooms and we had a window that you could open slightly ,was very quiet , would stay here again .staff very obliging .

  Hotel is nice and clean. Breakfast was good. Staff was nice. Good value for money.

Hotel is close to many restaurants, and in walking distance to Signal hill... read more and Jesselton point (ferry/boat). Nice cafes like Nook and October is very close (and worth a visit). Taxi and bus is right outside the hotel.

One day we left early to go for an activity, and staff prepared a packed breakfast for us as we left before serving started.

The only negative is that the noise from the street and the mosque gets very loud inside the room. We stayed in 8th floor, corner room with windows. One window was broken, so it was alway a bit open. This made noises from outside very loud all day/night.

  This is a fine hotel stay in KK. Its close to a park and some good local restaurants. We were in town for the Federation celebrations and the... read more park adjacent to the hotel was active with lots of local activity. The rooms are a perfect size and the staff excellent. Good value and clean. Highly recommended.

  I came on business trip. First room I was shocked how the shower was broken in many ways. Urgently had to leave out because water was squirting everywhere, the shower... read more head wasn't stable and wasn't even on properly. Moved to a different after requested. New room, TV doesn't work. Receptionist tried 3 different remotes and they didn't work. No apology for the inconveniences. I will not stay here again..please read the reviews and stay away. There's a reason why you can't get a refund or modify your stay. Place in shambles and not what it looks like from photos. Squeaky floors and very noisy.

  Was due to stay at this hotel last night for New Years Eve, although I cancelled back in July due to all the issues surrounding COVID-19 and not sure what... read more would be happening by December. Last night I checked my account and the hotel have taken over £500 from my account and are now refusing to refund it! Even if we wanted to go we couldn’t as the hotel is closed and in tier 4!! I tried to speak to them over the phone to be fobbed off asking to ring today and speak with a manager, rang today and surprise surprise no manager!! The very rude gentleman at the end of the phone abruptly put the phone down on me. The money they have taken is for a mortgage payment which will now bounce due the the incompetence of this terrible ran hotel! Absolutely disgusting service and unwilling to refund please stay away!! More

  Excellent location, with Earls Court tube just across the road. Hotel was clean and bed was very comfortable, also had air conditioning which is a necessity in London in the... read more summer! Staff pleasant and helpful, and let us store out luggage for a few hours before our flight time. Would go back.

  OK! The hotel is a budget hotel. Location is very good which is close to a mall like 600m away. Close to a Catholic Church (Gereja Santa Theresia). Close to... read more a good cafe/restaurant (Melly's Place). Close to a food court for martabak or what not. And in front of the hotel has a push-cart stall selling fried rice/noodles as a dirt cheap price.
Getting Grab is also convenient.
Breakfast was OK with nothing to shout about but good enough to start the day.

  Nice small but clean hotel.
Rooms are small but fine for a few nights, rooms are Nice and clean, and the staff are very friendly and helpful, good price for... read more this area and within walking distance to the Royal Albert Hall. Would definitely stay again.

  The Dreamtel Jakarta, while a bit rundown, is comfortable enough for an inexpensive night or two in the Menteng Area of Jakarta.

Nothing too special here. The rooms are... read more reasonably clean, the beds and bedding are comfortable, and the amenities are basic.

It will get you through the night.

Recommended if you're on a tight budget.

  We stayed for one night on the 10th November. We had a double en-suite room which included breakfast. The location was pretty good - IF you're visiting west-central London.... read more You literally walk off the tube at Earl's Court and its less than a 5 minute walk to the hotel itself. Hotel is an old town house in the grand London style, but it looks a bit tired when compared to the Ibis Hotel opposite. Staff were friendly, welcoming and helpful. In fact, I would suggest that the staff are this hotel's greatest asset. Our room was in the basement, via a very old and glacially slow lift. The corridors are narrow, quite dark and a bit scruffy. The room was of an adequate size, but the en-suite bathroom was tiny. My wife had to sit side saddle on the toilet as otherwise one of her legs would have been under the sink unit. I just about managed. The shower was powerful and hot but the door opened both inwards and outwards - the bathroom was so small that if you made the mistake of opening the door outwards, you effectively trapped yourself in the shower. There were a few cobwebs in the room and whoever decorated last obviously doesn't understand how to mask off areas you don't want painted. The rumble of trains was virtually constant - but not loud really. You get used to it. Breakfast was fine really... We stayed for one night on the 10th November. We had a double en-suite room which included breakfast.

The location was pretty good - IF you're visiting west-central London. You literally walk off the tube at Earl's Court and its less than a 5 minute walk to the hotel itself.

Hotel is an old town house in the grand London style, but it looks a bit tired when compared to the Ibis Hotel opposite. Staff were friendly, welcoming and helpful. In fact, I would suggest that the staff are this hotel's greatest asset.

Our room was in the basement, via a very old and glacially slow lift. The corridors are narrow, quite dark and a bit scruffy. The room was of an adequate size, but the en-suite bathroom was tiny. My wife had to sit side saddle on the toilet as otherwise one of her legs would have been under the sink unit. I just about managed. The shower was powerful and hot but the door opened both inwards and outwards - the bathroom was so small that if you made the mistake of opening the door outwards, you effectively trapped yourself in the shower. There were a few cobwebs in the room and whoever decorated last obviously doesn't understand how to mask off areas you don't want painted. The rumble of trains was virtually constant - but not loud really. You get used to it.
Breakfast was fine really - self-service. The continental offering was a bit limited and there were no bread rolls, only white or brown sliced bread for toasting. No fried eggs (scrambled and hard boiled only). However, the sausages and bacon were very good. Overall, breakfast was pretty good.

This hotel is okay, and for £143 overnight with breakfast in central London, the price was good. However, the general standard of accommodation reflects the low price - you get what you pay for. If you want a city break, take my advice, save up and book into a more modern place. If you're on business, or just need somewhere to crash for one night on a sightseeing tour, this will be okay - but don't expect luxury. More

  Our accommodation here was part of a Trip A Deal package with 2 nights at the start and 1 at the end. Both our rooms were on the ninth floor.... read more The first one was on a corner and we loved being able to watch the beautiful sunset from our bed. We didn’t realize how small the room was until our second stay which was in a bigger room. You can hear the call to prayer from the nearby mosque at 4:54 every morning (and several other times), but you would hear that from alot of places. Room was clean and had all we needed. Breakfast buffet was basic but there was enough choice. Great location for walking to Clock Tower, Signal Hill, Gaya Street, waterfront, banks, restaurants etc. Handy store next door.
Watch the lift doors, they close quickly!
Would certainly return.

  We booked 2 rooms to stay here on 23rd November, a double which was on the ground floor and a twin that was in the basement. Expectations were low having... read more read other TA reviews!

The double - the bed was a standard double so not an awful lot of space in it. The room itself was cramped and there was very little space to move around - we had to duck to get past the TV as there wasnt enough space between the wall it was on and the bed.

The twin - not really a twin as no space between beds although this was not an issue. My bed was broken and sloped to one side. As we were in the basement there was regular noise from the tube. However, the room had far more space than the double. The bathroom is not particularly well laid out, the sink is on a table and is a tight fit - got in the way meaning that there wasnt space to sit straight on on the toilet! You had to sit sideways instead.

Both rooms basic but clean. As always, you get what you pay for.

  This Hotel is ok for a onenight stay ..stayed for 3 nights tho.The check in was good easy fast.The room I am afraid to say was not good... read more ..the taps were leaking the toilet cistern was leaking and the extractor fan did not work.When the blinds were opened you looked at a concrete wall. The reception was advised an employee came and changed the taps..nothing else was fixed.Was told on last day we could change rooms but could not be bothered. The breakfast was good typical Asian and no change each day.The staff were excellent.There are steep steps upto the hotel so it is necessary that staff are there to help.It is a budget hotel and that is what you get More

  Nice hotel in central London. Opposite earls court tube station. Lots of restaurants and coffee shops nearby. Can walk to Natural history museum, V & A and Harrods. Warm decor.... read more Cosy feeling. Very Clean. Payment is taken upon arrival which is fine as it makes checkout easier. Good value for such a central location.
Receptionist was friendly on arrival.
Only downfall was unapproachable moody receptionist when handing key in at checkout. Maybe just a smile and ask if everything was good with our stay would have finished things off nicely.

  No Sleep-tel - I’d booked this hotel for my birthday trip using a deal for NHS workers, but I was totally unprepared for the inferior room I was given.

Firstly the “ensuite”... read more bathroom was actually across a landing. Secondly the room was so squalid it was a struggle to walk around the bed - I’m 5”3 size 10 and I couldn’t manage!

Aside from the broken furniture and TV not working, the noise was unbearable. No soundproofing, trains screeching past every 2 minutes from 5am - 1am the next day made sleeping IMPOSSIBLE.

The staff were kind and did change my room BUT I was only staying for two nights. My birthday day had already been ruined by no sleep on the first night - after the second night I would only be driving home. Because I’d gotten a deal, I feel like I’d been deliberately given such an inferior room.

Hands down the loudest, scruffiest hotel I’ve stayed in to the extent that it isn’t even a functioning hotel. You even had to ask for toiletries. If you can’t sleep then what’s the point?

  Stayed here for 2 nights. The hotel is in a great location, right near Atkinson Clock and Signal hill viewing point.
Rooms great. You get tea and coffee making facilities.... read more Bed was very comfortable.
Breakfast was good, plenty of choice for everyone, egg station outside where you could get omlettes made ( very nice ) I recommend you have the Sabah coffee, much nicer than machine coffee.
All staff Very friendly, all in all a great hotel, would definitely recommend to anyone.

  We stayed for 3 nights in a Deluxe Triple Room for family of 4 (children ages 3 & 6). The check-in process was smooth & staff was friendly through out... read more our stay. Our room was comfortable & with good lighting. The breakfast buffet is excellent. The location is a major advantage - walking distance to Suria Sabah, various eateries along Gaya Street & KK waterfront. Overall, my family enjoyed our stay & will come back again in our next visit to Kota Kinabalu.

  We stayed for 5 nights and arrived in the evening, only to be welcomed by the night reception who was unenthusiastic . He either needed coffee or was unhappy to... read more be bothered by guests who require checking in. Simple basic customer service would of sufficed.

The room that was provided was ultra small and barely fitted 2 people. I had to hop across the bed to reach the other side of the bed. I get it, it's London and spaces are cramped and small everywhere including the lifts, but this room was made for half sized people.

Great basic details in the room including an iron and ironing board, coffee/tea and a hair dryer, but the room looked tired and needed a makeover.

Great location, a small stroll to South Kensington and its museums, Cafés and restaurants. Buses and the tube is seconds away from the doorstep.

  Save yourself money and disappointment and avoid this place. Lovely area but that’s were it ends, this place is dirty we couldn’t even use the air conditioning as it stink... read more of mould and musky. Lift is tiny and so slow, noise from squeaking floorboards in room above kept us awake.

  I've stayed in a few hotels in London before, some were OK, some were terrible, but this hotel has to be the best I've stayed in, the front... read more desk staff were very good, but my room was excellent, a very comfortable bed and a lovely hot shower in the morning after a very comfortable sleep, this hotel now will be my no.1 choice in London

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  Stayed for 2 nights here with friends for holidays. GReat location, near to Atkinson clock tower, Australian place and signal hill viewing point. Walking distance to Kota Kinabalu waterfront too.... read more Breakfast with multi choices.

  Excellent location, literally 1-2 minutes walk from earls court underground. very clean hotel, room was quite small, the door handle was falling off the bathroom door. There was a dressing... read more table that completely stopped you from getting round one side of the bed so had to climb over the bed to get round that side. Was quite loud at night as the windows are only single glazing but apparat from that had a comfortable nights sleep. Breakfast was lovely. Would definitely stay again.

  We stayed in a standard double room, the room was small, usually this doesn’t bother me as we’re out all day and only use the room for a shower and... read more sleep, but this room took the cake for small. The bed took up majority of the room, barely any room on either side of the bed, by the time we had two bags opened and two people trying to manoeuvre around it felt very crowded. The bathroom door opened 1/2 of the way because it hit the bed, made it very difficult to get in and out (very annoying). The bathroom itself is TINY, standing room only, barely able to dry yourself or get dressed in there. The bathroom door has a big glass panel, yes it’s frosted for privacy, but you can still see someone sitting on the toilet (so not that much privacy) and it beams light into the main room, so it’s impossible not to wake your partner in the middle of the night with the door hitting the bed and it lighting up the room. The shower pressure was very weak and the aircon was loud. The location is great - 2 min walk to Earls Court station, they do a good breakfast, the rooms are clean and the staff are friendly.

  We booked 2 rooms to stay here on 23rd November, a double which was on the ground floor and a twin that was in the basement. Expectations were low having... read more read other TA reviews!

The double - the bed was a standard double so not an awful lot of space in it. The room itself was cramped and there was very little space to move around - we had to duck to get past the TV as there wasnt enough space between the wall it was on and the bed.

The twin - not really a twin as no space between beds although this was not an issue. My bed was broken and sloped to one side. As we were in the basement there was regular noise from the tube. However, the room had far more space than the double. The bathroom is not particularly well laid out, the sink is on a table and is a tight fit - got in the way meaning that there wasnt space to sit straight on on the toilet! You had to sit sideways instead.

Both rooms basic but clean. As always, you get what you pay for. More

  Stayed at this place back in 2015 (solo) and again Aug 2019 (with thee little ones). The rooms are basic but clean. We arrived at 4pm and only one of... read more the two rooms we had booked was ready for occupancy - no biggy so went out for dinner. We ended up with two rooms at the front of the hotel, they are HOT! The sun shines through the glass windows all day, both rooms had below par aircon but one was simply useless. We raised the issue with the front desk and to be fair they got it sorted while we went for dinner on the 2nd night (basically left the aircon running while we were out). Although we had paid for breakfast we elected to go into town so cannot comment on beakfast, the breakfast room was busy, busy when we were heading out. The reception staff were helpful and printed our boarding passes out for 1 MYR per page. The location is excellent, a short walk from Gaya Street and food/drink. We had a 3,30am departure from the hotel so elected to book a proper Taxi rather than gamble on a GRAB being available (taxi was 3 times the price of a GRAB). We had used GRAB for our entire 3 week trip so didnt feel too bad (strongly recommend GRAB for Sabah)....although at 3.30am I checked the GRAB drivers available and it would not have been a problem to get a GRAB, plenty of cars available. I think the hotel offers value for money and would say again but not in those road facing rooms, just too hot in a small room with kids and medicore aircon.

  Last minute choice, everything was good. Room was comfortable, on the smaller side but enough for one. Decent amount of toiletries, comfortable bed and the A/C worked very well. Right... read more across the street from the underground and in a great location for food and late night entertainment.

  We enjoyed our stay at Dreamtel Kota Kinabalu. The rooms were clean, and the buffet breakfast was included western and Asian fare. The staff were friendly, but would be appreciated... read more more if they were more knowledgeable about bus information.

For anyone hiking Mt Kinabalu, Dreamtel is on the route of tour pick up and drop off, less than a two-hour drive to the base. Pick up is usually 6:30am, when breakfast at the hotel begins. So, ask the front desk (the night before) for a boxed breakfast to take with you.

It would be wonderful if the rooms had bathtubs, especially for those who hiked Mt Kinabalu.

  Great location. Very near tube station. This is the best thing about it.
Paid for upgraded room with bath. There was no plug for the bath,TV wouldn't work... read more and shower head kept slipping down the rail as clasp was broken. Reported all these things and nothing was done apart from a note left on the bed regarding the use of the taps in the bath?The hotel is very tired and this is a shame because with a bit of care and attention to detail it could be a good hotel. The breakfast was nice. We travel to London quite a lot but won't stay here again. It is expensive for the quality of rooms. More

  Booked for one night asked for no stairs on the booking and also telephoned. Arrived at hotel to be greeted by a staff member who clearly didn't care about me.... read more He could see I was on crutches and struggling to walk.i asked for a room with a shower. He gave me the 5th floor and told me where the lift was. However the lift only went to the fourth door. I went back did stairs and asked why firstly he gave me such a room and why he didn't tell me? He shrugged and said well I have one on the second floor but no shower. I took think. The room was freezing and the a.c. would not turn down. I called downstairs and a very helpful man came up and tried but he couldn't. He then managed to turn it off downstairs. I went to make coffee which was undrinkable. I tried the water which tastes terrible. I tried to get to sleep but there was something wrong with the light. This made a load noise every 10 minutes. I keep being woken up and by then was so thirsty. I again called downstairs and the kind staff member brought some water up. The staff this morning when I told them of the issues. Nearly said you can't drink any water in London.
I would say avoid at all costs.

  If you’re thinking of staying in London, DO NOT USE THIS HOTEL! We were charged £243 for a two night stay in the smallest, dirtiest, most foul smelling room... read more I have ever encountered. We were forced to pay upfront for the room and if it was payment upon checkout I would have refused point blank to pay. There was barely room to walk around the bed in the room, the decor was tired and dirty, the bathroom absolutely stank of stale drains and there were several things missing. One of the missing items included a plug for the sink, which I had to ask a staff member three times for before I eventually got one. Their answer to the bad smell was to pour a capful of Mr Muscle drain cleaner down the sink. We were woken up at 1am with the smoke alarm going off. Turns out a guest was smoking in one of the rooms but there was absolutely no apology or any effort by the staff to calm panicked guests. Perhaps it’s a regular occurrence with their clientele? Fortunately the bed was actually reasonably comfortable and it was very close to Earls Court tube station and this is the only reason we didn’t pack up and leave. There was zero effort by any staff member to offer any sort of apology and it came across that they knew full well the standard of the hotel is shocking... If you’re thinking of staying in London, DO NOT USE THIS HOTEL!
We were charged £243 for a two night stay in the smallest, dirtiest, most foul smelling room I have ever encountered.
We were forced to pay upfront for the room and if it was payment upon checkout I would have refused point blank to pay.
There was barely room to walk around the bed in the room, the decor was tired and dirty, the bathroom absolutely stank of stale drains and there were several things missing. One of the missing items included a plug for the sink, which I had to ask a staff member three times for before I eventually got one.
Their answer to the bad smell was to pour a capful of Mr Muscle drain cleaner down the sink.
We were woken up at 1am with the smoke alarm going off. Turns out a guest was smoking in one of the rooms but there was absolutely no apology or any effort by the staff to calm panicked guests. Perhaps it’s a regular occurrence with their clientele?

Fortunately the bed was actually reasonably comfortable and it was very close to Earls Court tube station and this is the only reason we didn’t pack up and leave.

There was zero effort by any staff member to offer any sort of apology and it came across that they knew full well the standard of the hotel is shocking and as such probably don’t have any way of correcting things.

Sadly this is the first time I’ve ever written a bad review of a hotel and hopefully if you’re reading this you will cancel any plans you have of staying here! More

  this hotel is absolutely lovely! its position is great, a few steps from ears' court metro station. the rooms are very nice, the served breakfast equals a 5 star restaurant.... read more but what i appreciated most was ...the staff! such lovely people! especially miss nelly, eliana and oscar (i apologise if the spelling is wrong!!!). they were so sweet, so caring! they made me feel so welcome! a big shout-out also goes to the cook in the kitchen, such a lovely lady! i miss you guys! bless you!

  We stay for 1 nite, we sent laundry in the afternoon the next day we called the hosekeeping to ask if our laundry ready to pick up, unfortunately they dont... read more even sent for washing, my husband was so mad and ask them to sent it back if it is not wash. Such a new hotel laundry service so bad. Sent at noon the laundry dont even washed.

The buffet bfasf need to improvive lousy breakfast.We thought of continuing our stay but the service doesnt meet our requirement so we check out the nx day. Thw water in the bathroom do not flow down and the whole toilet is wet. The room corridors was so dark no light.

  This hotel is probably one of the worst I’ve ever stayed in. Great location and that’s probably the only good thing I can say. The hotel is so tired and... read more dirty looking with wall paper actually peeling off the wall and with holes in the walls! If you can’t afford to keep it looking half decent for your guests, don’t keep it running!! Pillows smelt of dirty hair and the bathroom had dust on every surface. This is all besides feeling and hearing the trains almost going past your headboard in the night! Just stay away!

  Dreamtel, where dreams become nightmares.

Stay away if you want a nice, clean, comfortable stay. We booked the deluxe room and were surprised of what we've got. Stained... read more and torn linen, extreme small beds, a dirty smelly air-conditioning, broken furniture...

Secondly you hear everything. Cars and pedestrians passing by make it sound like you are sleeping on the street. If someone passes in the hallway, it sounds like they are standing just next to your bed.

Nevertheless, the staff was polite during our stay.

  Potentially one of the most scary experiences I have ever had. This place is a trap. I book a room via booking.com and when I arrive to chek in, the... read more rude, violent man in reception say that he has 1 room but not for booking.com and we need to pay him 190.00 gbp (when I had already for my room via booking.com) then I said I am contacting booking.com and all of a sudden he find the booking and starts shouting and saying that booking.com should not have booked and we need to pay an extra 190.00 gbp or leave.
Then he was shouting @ the woman in the phone. This plce felt like a mafia place I was scare and this man was making threats. What a horrible place

  I have stayed at the Dreamtel many many times before, two, sometimes three nights a week for a few months not so long ago. It was always hospitable, friendly,... read more clean - what more could you want from somewhere so central for the price? Unfortunately, having checked in today, the room is grubby, the hand basin has no plug, the curtains only close properly if I wedge my hand luggage on the windowsill. Things have sadly, obviously gone downhill, which is a shame, this was a real gem of a hotel previously.